The Challenge: The Digital Adoption Gap

Organisations invest millions in modern SAP systems (such as S/4HANA, SuccessFactors, and Ariba), expecting a efficient implementation. Yet, difficulty, ongoing changes, and no clear support often result in a "user adoption challenge":

• Staff Uncertainty: Staff struggle to navigate new SAP tools or complete advanced transactions, leading to confusion and increased dependence on help desks.


• Process Deviation: Users avoid standard SAP processes, which results in data inconsistency, regulatory problems, and delays.


• Training Attrition: Traditional training is quickly forgotten, leaving staff unsupported when they face real-time tasks.

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• Missed Returns: The full value of the SAP system is not realised, as most users access only a fraction of its features.

The Approach: Contextual Support with SAP WalkMe

The WalkMe Digital Adoption Platform, fully integrated into the SAP environment, closes the usage barrier. It sits on top of your SAP systems to deliver context-sensitive assistance exactly when needed.

By deploying WalkMe with SAP, your clients can ensure every employee, regardless of experience level, can be productive from the outset.